More Frequently Asked Questions

 

Questions regarding Interior design

  • Within the Greater London area we can certainly connect you with some great people in the industry who are highly skilled and very capable of bringing your designs to life. To get a feel of what they can do, check out our projects page to see they amazing work.

  • At Akiva, we recognise that hallways are not typically considered a room in the traditional sense. Therefore, we offer hourly consultancy services for these spaces instead of including them in our interior design packages. Our consultancy services mean that we provide recommendations for everything you may need in your hallway, including furniture, lighting, and decor. However, we do not provide the same level of technical design for hallways as we do for other rooms in your home or building.

    When you hire us for our hourly consultancy services for your hallway, you can still expect to receive a mood board and a shopping list, which will help you visualise the recommended products to create a cohesive and stylish hallway.

    Please feel free to contact us if you have any further questions about our consultancy services for hallways or any of our interior design packages.

  • At Akiva, we believe that our site visits provide valuable and personalised advice that can significantly enhance the design of your space.

    Our designers invest a considerable amount of time and effort into understanding your specific requirements, preferences, and vision for your space.

    During the site visit, we examine the existing space, assess the design requirements, and provide tailored recommendations to create a cohesive and functional design.

    Our team of designers are highly experienced and trained to provide expert advice on colour schemes, furniture placement, lighting, and other design elements to create a harmonious and aesthetically pleasing space.

    While our site visits are not free, we strive to provide transparent pricing and ensure that our fees are competitive and reasonable.

    Our designers are committed to delivering high-quality services and creating a space that meets your unique needs and preferences.

    We believe that our site visits are an investment in creating a beautiful and functional space that you'll love for years to come.

  • Yes, we do offer flexible payment options for our interior design packages and furniture purchases.

    We understand that investing in your home can be a significant expense, so we have partnered with a well known lender to help spread the cost. You can choose to pay for your purchases in instalments, rather than all at once.

    This can make it easier to manage your budget and get the home design you've always wanted. Please let us know if you have any questions about our payment options.

  • At Akiva, we take pride in providing excellent customer service, which has been recognised for nine consecutive years. Our secret?

    We offer an easy and convenient way for you to communicate with our team.

    Once you start working with us, you'll receive a link to download our app, where you can access your entire project. This means you can communicate with us from anywhere and share anything you want, without having to download or share anything outside of your project. Plus, if you need to add anyone else to your project, we can do that for you, saving you time and hassle.

    If you choose to work with any of our preferred installers or tradesmen, they'll be automatically added to your project, keeping everything in one place for easy tracking. And once your project is complete, we'll archive it safely, so you can access it again with just one click.

    No emails, no fuss. Just easy, streamlined communication with Akiva.

 

Questions regarding Procurement

  • Yes and you can view the entire list here. Please bare in mind that it is an ever growing list and the data is being constantly updated so the best thing to do is check with a member of the team to confirm any of the details before you buy.

  • The discounts we pass on are usually discounts off of the RRP price from the supplier or brand. Sometimes the supplier or brands website may run a sale and on the rare occasion a particular item maybe not warrant the discount we can offer or the level of discount we can offer may change.

  • Our procurement service is valid for 12 months from acceptance, this means that you can stage your payments over time and priorities items that you wish to buy immediately. Most client’s purchase the items that come with longer lead times first and then come back at a later date to purchase the rest.

  • The procurement service is where we purchase all of the items on your behalf, the reason why it’s so popular is because we take care of it all, you have one single point of contact for all orders, we pass on any discounts that we get to you and give you access to a schedule with tracking links and more. We offer two versions of the service which are called Lite and Pro and we suggested that you compare both of them here

  • The procurement service itself does not include procurement but should you need help with the assembling of items we can consider that when adding the shipping costs because many suppliers offer assembling options within their delivery fees.